IT Support, Security, and Training that's hands-off, clear, and effective. As your Support and Security partner, we'll do the work so you don't have to.
We truly excel in collaboration, working alongside you instead of merely for you. Our solutions are finely tuned to your specific needs, prioritising your requirements over those of our vendors
First and foremost, we offer patient, kind, HELPFUL support. We understand that it's frustrating when something isn't working and that sometimes it's a skills issue. We are 'people' people first and technicians next.
Network security audits and hardening as standard. Any partnership starts with an audit and a plan to secure your network and data. This proactive step comes as standard. Do you know what's on your network?
Training your staff to spot and report threats should be a smooth process. Get everyone trained, aware, and on your side. Cyber security training and policy awareness are included as standard. Let's get you Cyber Essentials Certified!
We love Office365; it's core to so much productivity. Is your SharePoint, Email, and Teams data being backed up? Are those desktops and apps patched? Another ITHeart service that is included as a standard that keeps you working.
Do you have a DR/BC Plan? Has your insurance company asked to see it? Do your staff know about it? Let's give you a solid plan to keep you working. As part of the Cyber Essentials Certification, we create and impliment this for you.
We monitor your network, end user devices, and user activity 24x7x365, so you don't have to. Let a team handle the noise and alerts while acting on what's real. Cyber threats are 24 hours a day; now your defence is too.
It's all too easy to lose track of an asset, or have a user connect their personal device to your internal network.
'Shadow IT' is becoming a real challenge.Let's find it, secure it and then educate.
Do you know your staff's knowledge gaps? Have they ever done any security training? ITHeart can give you insight by delivering you some FREE gap analysis training.
Auto-enrol new team members and keep training active, relevant and current. Continued security compliance made easy (we promise)..
Cyber Essentials is an effective, Government backed minimum standard scheme that will help you to protect your organisation, whatever its size, against a whole range of the most common cyber attacks.
With more Insurance companies requiring proof of data security and supplier tenders also requesting this, it's time to get the jump on your competition.
IT Support for London, Essex & Hertfordshire
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